If you'd like to report a bug/defect, please open a GitHub Issue on the relevant NATS repository. We've provided some guidelines for doing so here.
Often the quickest way to get help is to start a discussion with other NATS users. There are several public forums where you can discuss NATS with other knowledgeable users.
The NATS team, under the stewardship of Synadia Communications, Inc., has decades of experience in distributed systems messaging and are here to help you implement and maximize the benefits of a lightweight messaging system in any environment. Support is available for the NATS Server, and the Synadia supported clients listed here.
Contact our world class team at Synadia for commercial support and professional services to help you best leverage NATS for your business.